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What do they really want? Goals in conflict

Conflict: an unavoidable nuisance or a chance to get things right in an organisation? Effective conflict resolution and constructive follow-up depend largely on how well we can recognise each side’s goals – by no means an easy task. This practical session will focus on types of goals in confrontation and will include analysis of goals and needs to be addressed in example conflict situations.

For more information about the speaker and the event, go to https://besig.iatefl.org/events/online/

Event Tags


2 sierpnia 2020


15:00 - 16:00

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